Return & Refund Policy
At Detroit Pumpkin Company, each order is custom-prepared with care to create a beautiful and timely seasonal display. Due to the seasonal nature of our products and the effort involved in preparing each delivery, all sales are final.
No Returns or Refunds
Once an order is placed, we are unable to offer returns, exchanges, or refunds under any circumstances. This includes:
Changes of mind after purchase
Unused items
Schedule conflicts or address changes
Weather-related delays outside of our control
Please review your order carefully before completing checkout. If you have any questions or concerns prior to placing your order, we’re happy to help — just reach out to us at DetroitPumpkinCo@gmail.com.
Order Issues
If you believe there was an issue with your delivery (such as missing or damaged items), please contact us within 48 hours of delivery so we can review and address the situation as best we can.
We appreciate your understanding and support as a seasonal small business — every order helps us continue creating fall magic across the state of Michigan!