Refund & Return Policy

At Detroit Pumpkin Company, we custom-prepare each order to create a beautiful seasonal display. Because our products are seasonal and sourced in advance from farm partners, all sales are final.

That said, your experience means everything to us. We’ll always do our best to ensure you're satisfied and have a positive experience with our service.

No Refunds or Returns

Once an order is placed, we are unable to offer returns, exchanges, or refunds. This includes:

• Changes of mind after purchase

• Schedule conflicts or address changes

• Weather-related delays outside of our control

Please review your order carefully before completing checkout. If you have any questions or concerns prior to placing your order, we’re happy to help — just reach out to us at hello@detroitpumpkinco.com.

Order Issues

If you believe there was an issue with your delivery (such as missing or damaged items), please contact us within 48 hours of delivery so we can review and address the situation as best we can.

Thank you for supporting our seasonal small business — every order helps us spread joy and create lasting fall memories across Michigan!